In City X, many people use ride apps to get around. But lately, drivers arrive late or cancel rides. A student named Anna saw this happen a lot and wanted to find out why.

Anna read many reviews on the app store. Most users said drivers canceled often, especially at night. Some wrote that the app's timing was wrong. It seemed the app sent rides to drivers who were very far away.

Anna found a message from a driver. It said, “The app gives jobs with too little time. I have to cancel or be late.” This showed the app’s plan had a problem.

Anna told her friends, "Be careful, the ride app might not be right all the time." She wants the company to fix this for better service in the city.