Hi Sarah,

I'm writing to you about the cake order for my son's birthday. I want a chocolate cake with blue icing. Can you please tell the shop? Thanks!

Hello Alex,

I got your message. You want cake with blue icing. But your message sounds a bit rude. Did you mean to say "please"?

Hi Sarah,

Oh no! I did not mean to be rude. I forgot the word "please". Sorry if I upset you. I'm happy to say it again: Please tell the shop.

Hi Alex,

Thank you. I understand now. I will tell the shop about the cake. Have a nice day!

Best, Sarah