In a busy city hospital, a new nurse named Anna saw many patients. The doctors spoke fast and used big words. One day, Anna heard a patient say, "I don’t understand what the doctor said."

Anna smiled and said, "Let me help you. I will tell you in simple words." She talked slowly and listened carefully. The patient felt better and less scared.

Anna also told the doctors, "Please speak slowly and use easy words." The doctors listened and changed how they spoke. Patients began to feel safer and healed faster.

The small choice of kindness and clear talk made the hospital a better place for all.